Flood Mazda News – Holiday Edition
Flood Mazda Rhode Island Mazda Dealer of the Year
Flood Mazda Earns 2025 Cars.com’s Rhode Island Mazda Dealer of the Year Award for Superior Customer Experience
Across Rhode Island, Flood Mazda is Best-Reviewed by Mazda Shoppers
Wakefield, RI – 8/2/2025 – Flood Mazda is awarded a 2025 Dealer of the Year Award in Rhode Island by Cars.com (NYSE: CARS). The Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that consistently exceed consumer expectations across all dimensions of the dealership experience, including speed, transparency, trade-in and financing experiences, and more.
“Local dealerships are the backbone of the automotive industry, which is why our annual Dealer of the Year Awards highlight those who put in the work to provide excellent consumer experiences, and Flood Mazda stood out among its peers for providing a top-notch experience,” said Jamie Oldershaw, Vice President of Customer Experience at Cars.com. “With more than 13 million reviews on Cars.com, shoppers are able to select the best dealership to work with while local dealers and automakers leverage these valuable insights to improve operations and meet the needs of consumers. Automakers that support transparency, responsiveness, and seamless transactions across their dealer networks contribute to an all-around superior experience.”
Nearly 90% of Dealer of the Year honorees actively respond to consumer reviews, compared to just 45% of non-winning dealerships. High levels of responsiveness and individual dealership employee accountability continue to be the top predictors of dealer success in the Dealer of the Year Awards.
Nearly 60% of Dealer of the Year winning dealers also leverage Employee Profile Pages for their dealership staff, and more than 200,000 dealership employees received more than 1.4 million individual ratings last year. Dealers can track what consumers think of their business using Cars.com’s Experience Report.
Cars.com Dealer of the Year Award Methodology
The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating, the total number of reviews written about the dealership during the 2024 calendar year, and the management response rate to those reviews.
About Cars.com®
Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content, and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce, Inc.), an audience-driven technology company empowering the automotive industry that simplifies everything about buying and selling cars. Learn more at https://www.carscommerce.inc/.
About DealerRater
Founded in 2002, DealerRater reviews cover 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers, that reaches an audience of more than 34 million consumers each month.
Flood Mazda Rhode Island Mazda Dealer of the Year
4 Amazing Innovations in the 2024 Mazda CX-90
The 2024 Mazda CX-90 ranked as a Car and Driver Editor’s Choice pick as a brand-new model in the lineup this year. Explore four innovative features of this spacious, premium three-row SUV.
Transmission Service From Your Mazda Dealer
Your car’s transmission takes energy generated by the engine and send it to the wheels. When this happens right, you get smooth acceleration and gear shifts. That means transmission service at your Mazda dealer is part of proactively keeping things running the way they should.
Trim Levels of the 2024 Mazda CX-5
With a luxurious cabin and athletic handling, the 2024 Mazda CX-5 is the crossover SUV you’ll be excited to drive every day. Whether you want a vehicle with a powerful turbo engine, luxurious amenities, or unique style, there’s a CX-5 trim that’s made just for you.
4 Safety Features of the 2024 Mazda CX-30
With its powerful performance, practical utility, and plush interior, the 2024 Mazda CX-30 is a subcompact SUV that has attracted plenty of positive attention. Mazda’s dedication to safety has also earned the CX-30 a 5-Star Overall Safety Rating from the National Highway Traffic Safety Administration, and the IIHS awarded it top honors as a 2024 TOP SAFETY PICK+. Keep reading to find out about some of the features that make the CX-30 one of the safest vehicles in its class.
Battery Maintenance Tips From Your Mazda Dealer
Car batteries last for several years before they need to be replaced, and you should do everything you can to keep the battery in good condition so it doesn’t need to be replaced sooner than expected. There are several types of battery maintenance that you can do at home to keep the battery in good health. Getting regular battery health checks from your local Mazda dealer is important, too.
The 2024 Mazda CX-90 vs Mazda CX-90 PHEV
Choosing between a gas and PHEV model of the same SUV can be challenging. Depending on your lifestyle and how much you prioritize reducing your carbon emissions, either the 2024 Mazda CX-90 or CX-90 PHEV will be perfect for your needs.
Trim Levels of the 2024 Mazda3 Sedan
Available in a considerable number of trims and packed to the brim with features, the 2024 Mazda3 sedan is an excellent choice for any driver looking for their next compact car. With six different package options ranging from the affordable Mazda3 2.5 S up to the premiere 2.5 Turbo Premium Plus, there’s sure to be an option for you.
5 Essential Features of the 2024 Mazda CX-30
The 2024 Mazda CX-30 is centered around affordable luxury. For this model year, the CX-30 receives an exterior redesign and lots of interior features that offer great value.
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