Flood Mazda is the Best-reviewed Dealership by Mazda Shoppers in Rhode Island
Wakefield, RI – 3/19/2026 – Flood Mazda has earned a 2026 Dealer of the Year Award from Cars.com, based on nearly 1.3 million consumer reviews submitted on the platform in 2025.¹ This prestigious award recognizes auto dealerships across the U.S. and Canada that consistently deliver an exceptional customer experience, exceeding consumer expectations in all facets of the dealership journey, including speed, transparency, trade-in, and financing.
“Cars.com’s Dealer of the Year Award is a direct reflection of a dealership’s unwavering commitment to customer satisfaction, and Flood Mazda has truly earned this recognition,” said Jamie Oldershaw, vice president of customer experience at Cars.com. “The voice of the customer, expressed through nearly 16 million total reviews on our platform² is the ultimate measure of success, and this award highlights the dedication of Flood Mazda to providing a seamless and exceptional car-shopping experience.”
Dealer of the Year honorees overwhelmingly demonstrate high levels of responsiveness to customer reviews. Nearly 90% of Dealer of the Year honorees actively respond to consumer reviews, compared to just 52% of non-winning dealerships.³
Cars.com Dealer of the Year Award Methodology
The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2025 calendar year, as well as management response rate to those reviews.
¹ Internal Cars.com data, total reviews captured Jan. 1-Dec. 31, 2025
²Internal Cars.com data, total reviews on the platform, February 2026
³Internal Cars.com data, responsiveness to reviews, February 2026
About Cars.com Inc.
Cars.com Inc. (NYSE:CARS) is a trusted audience-powered and data-driven technology platform that simplifies buying and selling cars. The flagship Cars.com marketplace connects millions of consumers to dealerships across the U.S., powering the car buying experience with artificial intelligence (“AI”) shopping tools and comprehensive vehicle reviews and content. Our interconnected ecosystem of products enables dealers and OEMs to sell more cars by efficiently leveraging our marketplace, dealer websites, trade and appraisal tools, and proprietary in-market media solutions. Learn more at www.carscommerce.inc.
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